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Service Policies

2025 Non-Senior Scholarship Form

2025 Non-Senior Scholarship Form

2025 Senior Scholarship Form

2025 Senior Scholarship Form
Membership App.pdf

General

Application for new service may be made either in person or by calling J-A-C. A deposit, activation and membership fee shall be required at the time you apply for service. Disconnection of service can also be made by calling or coming by the office.

When making an application for service, all prospective members (hereinafter referred to as the "member") do so under the following terms and conditions:

  1. Member agrees to pay J-A-C Electric Cooperative, Inc. (hereinafter referred to as the "Cooperative") the required membership fee, plus other applicable fees and deposits.
     
  2. Member agrees to comply with Cooperative's Articles of Incorporation and Bylaws and all amendments thereto and by such rules and regulations as may from time to time be adopted by the Board of Directors of Cooperative; provided, however, that applicants shall not become a member of Cooperative until accepted for membership by the Board of Directors.
     
  3. Member agrees to purchase electricity from the Cooperative, at standard rates for the type of service rendered to the member.
     
  4. Member agrees to install all wiring in a safe workmanlike manner subject to the National Electrical Code requirements.
     
  5. Cooperative will make reasonable provision to insure continuity of service; however, it will not be liable for loss or damage caused by unavoidable accidents or acts of nature or member's failure to install safe and adequate wiring and safety devices.
     
  6. Applications and all contracts entered into by members and the Cooperative shall be contingent upon (a) the Cooperative's ability to obtain easements with a normal and reasonable effort excluding condemnation proceedings; (b) acts of any governmental authority or court of law; (c) acts of nature; (d) inability to secure materials and/or labor; (e) any other cause beyond the Cooperative's reasonable control.
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Fees and Deposits

Membership Fee -- $20.00. This fee, paid when service is established, is refunded when the member terminates service.

For deposit requirements, please contact the office at 940-895-3311. We require a deposit equal to 2 times the average monthly bill or a good letter of credit from your current electric provider.

Activation Charge-- $50. This is to activate the meter under your own name and is nonrefundable.

Returned Check Charge -- $20.00.

Collection Charge -- $35.00. This fee is required when J-A-C personnel are required to make a trip to collect or disconnect past due accounts.

Reconnect Charge -- $35.00. This fee is charged to reconnect accounts disconnected for nonpayment during regular working hours.

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Please note that we are still located in Bluegrove, 
however, our mailing address has changed. 
All correspondence should be addressed to:

1784 FM 172
Henrietta, TX 76365-7108

Office Hours: 8:00AM - 5:00PM

Telephone: (940) 895-3311

Fax: (940) 895-3321

©2025 J-A-C Electric Cooperative. All Rights Reserved

  • Home
  • Our History
    • About Touchstone Energy
  • Service Policies
  • Frequently Asked Questions
  • Value Added Services
    • Together We Save
    • Safety Quiz
    • Newspapers
  • Emergency and After-Hours
  • Directors & Employees
  • Distributed Generation